GLOBAL organizations today must navigate a “new world of work” one that requires a dramatic change in strategies for leadership, talent, and human resources. In this new world of work, the barriers between work and life have been all but eliminated. Employees are “always on” hyper-connected to their jobs through pervasive mobile technology. Networking tools like LinkedIn, Facebook, and Glassdoor enable people to easily monitor the market for new job opportunities. Details about an organization’s culture are available at the tap of a screen, providing insights about companies to ...

Part One: The other path - An absence of joy Afghanistan’s sad history is etched on the faces of its people. Friends, enemies, tycoons and paupers have all been affected by the scourge of violence dating back to the overthrow of His Majesty Mohammad Zahir Shah in 1973. Working there is an exercise in perseverance, as it has worn down even the strongest leaders and organizations. The international development organization for which I was country director for Afghanistan sent me to open an office in Kabul in October 2003 to implement United States Government-funded economic development pro...

Listening & communication issues: Leaders are summoned in uncertain times, when the going gets tough, when things get out of hand. When it’s smooth sailing, you can get by as a mere manager or even a caretaker, and pretty nicely at that. But when something is missing, when things are stuck, when there is chaos, you must lead (Zweifel, 2003, p. 11). No matter how hard one tries, one cannot avoid communicating All human behavior contains communication information whether it is in what we say, or don’t say, our expressions, our actions, the clothes we where, the gifts we give, eve...